Easily Capture Rich Customer Data Within Shopify’s New Accounts

Shopify is deprecating Legacy Customer Accounts. Keep collecting essential zero-party data - like birthdays and phone numbers - and turn your registration process into a revenue-driving loyalty engine with OMNI.

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Customer Accounts Are Changing. Are You Ready?

Shopify’s mandatory shift to New Customer Accounts means custom Liquid-based registration forms will no longer work. If you rely on custom fields during account registration to collect crucial zero-party data, your pipeline is about to break.

OMNI Loyalty is designed to bridge this gap. We ensure you don't miss a single important data point while seamlessly integrating directly into Shopify’s new passwordless login framework.

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Capture the Data You Need to Grow

Let customers provide you with all the data you need with your own custom fields within Shopify’s New Customer Accounts - and instantly use that data to fuel your retention and marketing strategies.

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Custom Account Registration

Collect the Data That Matters

Keep capturing critical customer fields right in their customer account, alongside your loyalty program and past orders. Customize your registration forms to securely gather phone numbers, birthdays, preferences, and other data without interrupting the customer experience.

Native "New Customer Accounts" Design

A Complete Customer and Loyalty Hub

OMNI’s rewards hub and loyalty interfaces are embedded directly inside Shopify’s New Customer Accounts center. It looks and feels like a native part of your store.

Upon accessing, customers can self-serve update their info, addresses, interests, birthday and any other fields you would like to collect. You can even incentivize customers to complete as much as possible as part of your loyalty strategy.

Conversion-Driven Loyalty & Retention

Turn Sign-Ups into Sales

Reward customers instantly for creating an account. Build powerful retention strategies with immediate offers, VIP tiers, and more ways to earn points that keep shoppers coming back.

Mobile & WhatsApp Marketing Ready

Connect with Customers on WhatsApp

Mobile Ready - Seamlessly capture and verify mobile phone numbers during the registration process.

WhatsApp - OMNI syncs directly with your favorite WhatsApp marketing solutions so you can trigger personalized, high-converting messaging campaigns. It has never been easier to leverage loyalty and customer data as part of your marketing automation strategy!

Omnichannel Ready (Online + Offline)

One Customer. One Unified Journey

Bridge the gap between your ecommerce store and brick-and-mortar locations. OMNI supports robust POS integrations to ensure your customers experience a unified, seamless loyalty program no matter where they shop.

Local Loyalty and Expertise

Local Hong Kong Support - We Make the Move Effortless

Being forced to change your customer registration process can be daunting, but you won't do it alone. Unlike global apps with automated bots or massive timezone delays, OMNI Loyalty is a dedicated Local Team based right here in Hong Kong.

From mapping out your current custom fields to fully migrating your legacy loyalty data and setting up your new account portals, our experts are hands-on to ensure zero downtime and zero lost data.

15 years of experience as a leading Hong Kong-nased Shopify Partner and app developer

22,000+ installs of our suite of Shopify apps designed for HK - from loyalty to O2O, SF Express and more

From fragmented to fantastic - see the story of HelloLulu

Customer Stories

Build a loyalty program without limits, with OMNI.
Trusted by omnichannel leaders.

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Get ahead before your custom fields stop working - connect with our team today for a demo about how to use OMNI Loyalty on Shopify Customer Accounts to collect valuable customer data.